Live your best life

At RAI, we understand that well-being extends beyond insurance plans. That’s why we provide a number of resources to help you get well and stay healthy – whether body, mind or both.

Employee Assistance Program

We all struggle from time-to-time with emotional issues – whether it be from stress at work, family issues, depression, mounting debt or caring for elderly parents. Free, confidential help is available 24/7 through Health Advocate’s Employee Assistance Program (EAP). You and your family have access to up to eight (8) free counseling sessions (visits and/or calls) per issue each calendar year.

EAP is a free, confidential program to help deal with:

  • Stress
  • Parenting / Family issues
  • Alcohol, drugs and other substance misuse or abuse
  • Anxiety or depression
  • Anger management
  • Marital or relationship problems
  • Grief or bereavement

Connect with Health Advocate 24/7 online, at 855-424-6400, or via the app.

Health Advocate

Understanding your insurance, researching medical choices, and staying on top of your benefits can be a challenge. Health Advocate is available to help you and your family 24/7, and you don’t have to be enrolled in a RAI medical plan to use it.

A personal health advocate representative can help you with:

  • Confirming if a doctor is in the Blue Cross Blue Shield (BCBS) network.
  • Understanding the Explanation of Benefits you receive after seeing a health provider.
  • Searching for the most cost effective facility to have a medical procedure.
  • Questions about your coverage.

Connect with Health Advocate 24/7 online, at 855-424-6400, or via the app.


If you’re enrolled in the Advantage or Standard Plan, Teladoc provides you with 24/7 access to licensed physicians from your computer, tablet or phone, helping you save valuable time and money by avoiding crowded waiting rooms in the doctor’s office, urgent care clinic or ER.

Doctors can provide a diagnosis, treatment plan and prescriptions for common medical issues such as colds, bronchitis, allergies, and more.

Get Teladoc now – register online, by calling 800-835-2362, or downloading the app.

Virgin Pulse

With the Virgin Pulse platform, you can set, track and achieve success on your journey to a healthier you – no matter how big or small the goal. The platform provides daily motivations, wellness tips and the ability to participate in challenges with co-workers.

We offer employees a Virgin Pulse Max or Max Buzz fitness tracker at no charge when they register on the platform. The platform also syncs with many other popular fitness devices and wellness platforms such as Apple Watch, Fitbit, Garmin and MyFitnessPal.

Once you enroll in the program, you can earn up to $200 in PulseCash a year by tracking healthy activities, participating in challenges with other employees and even reviewing healthy recipes!

Health centers

Our on-site health centers help keep you well through preventive care, chronic condition management, and treatment when you’re sick. 

Available whether or not you are enrolled in one of RAI’s health plans, the health centers are located at nearly every company location.

Access routine services, including:

  • Personalized medical consultations and examinations
  • Screenings
  • Laboratory studies
  • Specialty exams
  • Health education and monitoring
  • Prescriptions
  • Limited on-site medications

Health center hours vary by location. Visit the employee portal for details.

Fitness centers

Physical well-being is an important part of total wellness. That’s why we have fully-equipped, on-site fitness centers at almost all of our locations available to full-time, part-time and temporary employees. 

You can exercise individually, participate in group classes with colleagues and join exciting challenges throughout the year. Coaches are also available to help with goal-setting, fitness programs and even provide virtual guidance – no matter where you’re located and at no cost to you!


Blue365 is a discount program offering from BlueCross BlueShield that includes hearing and vision products, fitness gear, healthy eating options and:

Global Fit

Through GlobalFit, you and your family can take advantage of gym membership discounts. Global Fit’s gym network offers discounted access to premier fitness, weight loss, and wellness brands, as well as a range of educational tools and resources to help you stay motivated.

Fitness Your Way

Also provided through Blue365, Fitness Your Way provides access to a network of 10,000+ gyms nationwide and discounts with 20,000 Health and Well-being specialists.

Flexible and remote working

We understand the importance of striking the right balance between work and personal life.

For full-time employees, RAI allows certain flexible working and remote working arrangements that don’t interfere with effective business operations.

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